The following x86 and 圆4 Linux distributions are supported. On Windows 2008 R2 Server Core, run SymDiag with the following command-line switch: SymDiag runs on the same Windows operating systems that Symantec products that function with SymDiag support. See About the Licensing Dashboard in SymDiag. *SymDiag includes reporting on license status for this product. Unified Agent/Web Security Service Agent.Mail Security for Microsoft Exchange 6.5.2 and later*.Endpoint Protection Small Business Edition (.Cloud).SymDiag supports the following Symantec products: If you require further assistance, SymDiag lowers the level of effort and increases efficiency by automating data gathering and support case submission. SymDiag provides self-help support for Symantec product technical issues, zero-day threat analysis, best practice recommendations, and proactive services to customers. The Symantec Diagnostic Tool (SymDiag) is a multi-product, multi-language diagnostic, and security analysis utility. Double click on any *.sdbz file and the file will be opened in the SymDiag Viewer.Follow the on-screen instructions to install the SymDiag Viewer.On the Windows desktop, double-click the SymDiagViewer.msi icon.Edge Secure Web Gateway (formerly ProxySG).cloud for the following Network Protection products: cloud for Edge Secure Web Gateway (formerly ProxySG)Īdditional diagnostic resources are available at Diagnostic. Download GatherSymantecInfo for issues with other Symantec productsĭiagnostic. Download wssa-diag.sh for issues with WSS Agent or Unified Agent. Run the following command from a terminal:Ĭd /opt/Symantec/sdcssagent/IPS/tools. Get Agent Info script can be used to collect SES Linux Agent logs.
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